Instructions
for Customers outside of USA
To order
beverage dispensers or parts, please follow the steps
below:
1- E-mail the
list of parts using part numbers from the exploded diagram or from
the shopping cart www.shop.partsguru.com.
2- Include
complete ship to address with contact phone
number.
3- You will
receive Proforma invoice via e-mail showing the cost of items
purchased and shipping charges. The shipping charges do not include
local taxes and customs duty.
4- We accept
Pay Pal. Our account I.D is “granite@rcn.com”.
5- Payment
can also be made by Visa and Master cards. The credit card
information can be faxed to our Fax # 215-361-7434. The credit card
information can also be e-mailed, split in three separate
e-mails.
1st
e-mail: 12 digits of the credit card.
2nd
e-mail: last four digits and expiration date of the
card
3rd
e-mail with name of card holder, 3-digit security pin number and the
billing address.
6- We prefer
to use International Courier service. We prefer TNT courier as their
rates are lower than UPS and FedEx or DHL and the packages can be
tracked for status.
Air Post
parcel service will be used at the request of customers. The
delivery of the post parcels cannot be tracked. We do not guarantee
delivery information or follow up the status of parcels.
In the
case of claims, we will only provide information that may be
required to file claims. We cannot file or follow up
claims.
Parts
ordered with wrong information will be replaced. Additional shipping
charges will apply.
If a part
was shipped due to our mistake, we will replace the part without
additional shipping charge.
Services
Unlimited, Inc. / Parts guru.com
650 North
Cannon Avenue,
Lansdale, PA 19446
Phone:
215361-7000; Fax: 215-361-7434
E-mail:
granite@rcn.com Web: www.partsguru.com
